Our Services

Technical Support and Troubleshooting

Our team provides help desk support to assist you with basic device troubleshooting to keep you productive and connected.

Make a Help Desk Appointment

Northstar Online Learning

Northstar Digital Literacy defines basic skills needed to perform tasks on computers and online. Sign up to check your skill level by taking one of our online assessments.

Click the link here

Digital Skills Training Workshops

We have curated a variety of digital literacy workshops, which are offered weekly at Holyoke Community College's Picknelly Adult and Family Education Center, located in downtown Holyoke. We also offer community-based workshops!

New Client Intake Form

Sign up for one of our workshops today

Post Workshop Survey

Free Computer Distribution

Tech Foundry's Tech Hub has teamed up with Comcast to provide a limited quantity of devices to qualified individuals in Western Massachusetts.

Apply for your free laptop today!

*Limited quantities & digital literacy training required

Our class offerings

• Computer Basics

• Computer Maintenance

• OS Basics (Windows)

• Using Chromebooks

• Online Safety Basics

• Internet Basics

• Misinformation

• Email Basics

• Facebook Basics

• Cloud Basics

• Zoom Basics

• Microsoft Word

• Microsoft Excel

• Designing with Canva

• Intro to Google Workspace

• Google Chrome

• Google Calendar

• Google Drive

• Google Forms

• Google Docs

• Google Sheets

• Google Slides

• Career Search Skills

• LinkedIn Basics

In-person classes are offered at

The Picknelly Adult and Family Education Center 206 Maple Street, Holyoke, MA 01040, and at community sites throughout Western MA.

To learn more, view our schedule and sign up for classes.

Join our Connectivity Nights and get exclusive rates on your internet fees

Get affordable high-speed internet at home through our partnership with Comcast Xfinity

Come to one of our Connectivity Nights at Tech Hub every second Tuesday of the month from 6 p.m. to 7 p.m.

Get connected to the internet by registering for one of our Connectivity Nights. Sign up now!

Individual Support Options

By-appointment services are available for device support, Mondays from Google Suite skills, Microsoft Office 365, cloud storage, internet safety, AND so much more...